Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2020 - 01:00 BST
Scheduled
The 3rd party network operator will carry out planned engineering works during the maintenance window. Broadband services are considered AT RISK during this time.
Further details: The 3rd party network will be performing maintenance work on one of their core nodes that we connect to for ADSL2+ and FTTC services. During this window, we expect sessions delivered through this node to drop off and reconnect via other interconnects within our network. This work does not affect a specific geographic region and due to the way that the 3rd party network balance their sessions, we will see a number of sessions drop off across all of our L2TP endpoints with them. The majority of sessions will not drop, however, we cannot confirm which sessions will drop due to the dynamic nature of the sessions establishing through different nodes within the the 3rd party network.
We apologise for any inconvenience caused. If you have questions about this notification please contact support@surevoip.co.uk
Posted Jul 24, 2020 - 17:34 BST
This scheduled maintenance affected: Connectivity (Broadband).