Service Status
All Systems Operational
API ? Operational
90 days ago
100.0 % uptime
Today
Main ? Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
Connectivity ? Operational
90 days ago
99.58 % uptime
Today
Broadband ? Operational
90 days ago
99.78 % uptime
Today
Ethernet ? Operational
90 days ago
99.37 % uptime
Today
Core network ? Operational
90 days ago
100.0 % uptime
Today
Edinburgh network ? Operational
90 days ago
100.0 % uptime
Today
London network ? Operational
90 days ago
100.0 % uptime
Today
Peering ? Operational
IXManchester ? Operational
IXScotland ? Operational
LINX ? Operational
LONAP ? Operational
Points of contact ? Operational
Customer helpdesk ? Operational
Partner helpdesk ? Operational
Number Porting ? Operational
Third-Party ? Operational
Connectivity ? Operational
Email ? Operational
Other Operational
Unified Communications ? Operational
90 days ago
100.0 % uptime
Today
Directory Services ? Operational
Instant Messaging ? Operational
SIP Inbound ? Operational
90 days ago
100.0 % uptime
Today
SIP Outbound ? Operational
90 days ago
100.0 % uptime
Today
Hosted VoIP ? Operational
90 days ago
100.0 % uptime
Today
SIP Proxies ? Operational
90 days ago
100.0 % uptime
Today
Core platform ? Operational
90 days ago
100.0 % uptime
Today
Video Conferencing ? Operational
90 days ago
100.0 % uptime
Today
App ? Operational
90 days ago
100.0 % uptime
Today
Websites ? Operational
Admin Portal ? Operational
Main ? Operational
Hosted VoIP Portal ? Operational
Olark Live Chat Chatbox Operational
SendGrid API v3 Operational
SendGrid SMTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
SureVoIP API platform upgrades Nov 5, 20:00 - Nov 6, 02:00 GMT
Update - This maintenance has been rescheduled to Thursday 5th November.
Oct 29, 18:16 GMT
Scheduled - We will be undergoing maintenance during this period to deploy various upgrades to the SureVoIP API.

There will be some downtime during this window, so please update any number destinations via the API or Admin Portal prior to 8pm.

If you have any questions, please contact support.

Thank you.
Oct 20, 11:46 BST
Past Incidents
Oct 31, 2020

No incidents reported today.

Oct 30, 2020

No incidents reported.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.