Broadband 3rd party planned engineering works (AT RISK)
Scheduled Maintenance Report for SureVoIP
The scheduled maintenance has been completed.
Posted Aug 13, 2020 - 06:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 13, 2020 - 01:00 BST
On of our 3rd party carriers will be performing maintenance work on one of their core nodes that we connect to for ADSL2+ and FTTC services. During this window, we expect sessions delivered through this node to drop off and reconnect via other interconnects within our network. This work does not affect a specific geographic region and due to the way that the carrier balance their sessions, we will see a number of sessions drop off across all of our L2TP endpoints with them. The majority of sessions will not drop, however, we cannot confirm which sessions will drop due to the dynamic nature of the sessions establishing through different nodes within the the carrier network.

We apologise for any inconvenience caused. If you have questions about this notification please contact
Posted Aug 06, 2020 - 17:23 BST
This scheduled maintenance affected: Connectivity (Broadband).