Both Juniper JTAC and our network partner Axians have made their changes and are still confirming that the internal packet loss has stopped.
I will provide a further update at 15:45 or sooner if I have more information.
Please contact SureVoIP Support (email@example.com
) for a full incident report of the failures that have happened in regards to the upgrade of our core network if you require it. It will be available later this week.
Gavin and the SureVoIP Team.