London core network upgrade
Scheduled Maintenance Report for SureVoIP
The scheduled maintenance has been completed.
Posted Dec 03, 2019 - 01:01 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 02, 2019 - 21:00 GMT
Dear all,

We will be upgrading our core routers in London (Telehouse East) from the current Juniper MX5 routers to Juniper MX204 routers. This will increase our capacity by a factor of 20.

Engineers will be on site from 8pm, with the official start time of 9pm. Network availability will fluctuate between 9pm on Monday 2nd December and 1am Tuesday 3rd December.

A reminder of our core network can be found here:

For the technically minded, details of the current and new routers can be found here:

Thank you,

The SureVoIP Team.
Posted Nov 25, 2019 - 11:31 GMT
This scheduled maintenance affected: Websites (Admin Portal, Main, Hosted VoIP Portal), Unified Communications (Directory Services, Instant Messaging, SIP Inbound, SIP Outbound, Hosted VoIP, SIP Proxies, Core platform), Mobile SIM (Calls, SMS, Data), Third-Party (Connectivity), Connectivity (Broadband, Ethernet), Peering (IXManchester, LINX, LONAP), API (Main, Mobile, SMS), Points of contact (Customer helpdesk, Partner helpdesk), and Core network (London network).