Firewall changes and router component reboot
Scheduled for Feb 20, 22:00 - 23:00 GMT
Dear all,

As per we are giving 7 days notice for a planned outage.

We need to make a core firewall change in London and reboot a component on one of the two routers in Edinburgh. We are not expecting any impact from the firewall change in London, but there is a risk.

In Edinburgh, the forwarding engine needs to be rebooted. Therefore all traffic flow will be dropped on that router, which will cause a short period of instability.

Thank you,
SureVoIP Support Team.
Posted Feb 13, 2020 - 17:55 GMT
This scheduled maintenance affects: Peering (IXManchester, IXScotland, LINX, LONAP), Connectivity (Broadband, Ethernet), API (Main, Mobile, SMS), Points of contact (Customer helpdesk, Partner helpdesk, Number Porting), Websites (Admin Portal, Main, Hosted VoIP Portal), Unified Communications (Directory Services, Instant Messaging, SIP Inbound, SIP Outbound, Hosted VoIP, SIP Proxies, Core platform), Mobile SIM (Calls, SMS, Data), and Core network (Edinburgh network, London network).